Smart SIM Registration: A Complete Guide for a Seamless Smart SIM Experience

Last Updated:Mar 1, 2024

As per the SIM Registration Act, enacted in September 2022, the Philippine government has made SIM card registration compulsory to eliminate the risk of text scams and phone-related cyber crimes.

Keeping this in mind, Smart Communications has also launched its Smart SIM registration for both prepaid and postpaid cards. So you will not have to deal with SIM not provisioned MM2 issues caused by card restrictions on the carrier’s network. 

Smart SIM registration portal

In this article, we will go over the Smart registration link and its process in detail, as well as the benefits, method of updating, and other relevant information. 

Requirements for Smart SIM Registration Online

Apart from a stable internet connection and an updated web browser, there are certain things that you should have arranged before starting the registration process. They include the following:

  • A Smart SIM Card

Keep your Smart SIM card handy because you will need the ICCID, a unique serial number, and the PUK Code, an 8-digit security key, located on the back of the SIM card.  

  • An Active Smart Mobile Number

You should also have an active mobile number linked with the Smart SIM registration number. 

  • Personal Information

All necessary personal information, such as name, address, date of birth, and so on. 

  • A Government ID

A photo and ID number from a valid government-issued card, as well as any additional cards appropriate for the category, must be submitted. These documents include:

  • Passport
  • Driver’s License
  • Voter’s ID
  • Police Clearance
  • Philippine Identification Card
  • Postal ID
  • Senior Citizen’s Card
  • Govt. Service Insurance System E-Card
  • Unified Multi-purpose Identification Card
  • School ID (for students)
  • PwD Card
  • Overseas Workers Welfare Administration ID
  • Other valid IDs

The documents accepted for verification may vary as per the location and network provider. 

  • Your Photo

A personal photo has to be uploaded for verification purposes. 

Notes

For foreigners and business entities, some additional documents such as tax & travel documents and business permits are compulsory to submit. 

Process to Register Smart SIM Card

Once, you have all the prerequisites available, continue with the following steps to get your Smart SIM registered: 

  1. First, go to the official Smart SIM registration link.
    Visit Smart SIM registration link
  1. Scroll down, enter your mobile number, tick the Terms & Conditions checkbox, and click on the SEND OTP button. Here, it’ll also ask for access to the device’s camera to take the live selfie. 
    Enter Mobile number  Click SEND OTP.webp
  1. Now, enter the OTP received on the provided mobile number in the given box and click on the VERIFY OTP button. 
    Enter OTP  VERIFY OTP
  1. A “Success!” pop-up will display on the screen, click OK to move further. 
  2. Now, the Customer Information page of the Smart SIM registration form will open, where you have to submit several details such as type of registration, ID Card number, first, middle, and last name, and sex. 
  3. Then, upload the required documents including a photo of your ID Card and yourself, and click on the Next button. 
  4. After that, fill in the Address Information page, an alternate phone number, and select Next
  5. Recheck the information entered on the Summary page and select Next if everything is correct. 
  6. Hit the first box to confirm that all the entered details are true, and then select Next

Finally, you will receive a confirmation SMS stating SIM card registration Smart is successful. 

Notes

Do not forget to note down the SIM Card registration reference number displayed at the end of the process, as the number will serve as the Certificate of Registration.

Before starting the process, get your Smart SIM mobile number from the back of your pocket Wi-Fi or Home Wi-Fi. After that, you can continue with the given steps:

  1. First, connect your device to the Smart Bro Home Wi-Fi or PLDT Prepaid Home WiFi.
  2. Now, visit https://192.168.1.1 on the web browser of your device. It will show “Your connection is not private”, then select Advanced > Proceed to 192.168.1.1 (unsafe)
    Click Proceed to 192.168.1.1 (unsafe)
  1. Submit your Username and Password in the respective fields and click on Login. If you are a new user, you can use the default credentials given on the Wi-Fi device or user manual. 
    Enter Username and Password Click Login .webp
  1. After that, head to the SMS tab to read the OTP that you will get during the registration process.
  2. Finally, visit the SIM registration Smart link and continue with the Smart SIM registration process discussed above.
    Complete the registration process
     

Now, you can enjoy the free 3 GB data valid for three days (for new users) and 5 GB data valid for 1 day (for existing users). 

Notes

If you are using a Smart Bro Pocket Wi-Fi, you can simply take out the SIM and insert it into a mobile device to read the OTP easily.

How to Update Details of SIM Registration Smart?

In case, you have to change your personal information including a change in name due to marriage or legal reasons, a change in address, an update, or renewal of ID. You need to update your registered SIM card smart details. You can follow the given steps to do so:

  1. First, visit SmartSIM registration.com and click on the Profile icon given in the top right corner of the page.
    Visit Smart registration link  Click on the Profile icon
  1. Now, log into your account by entering your Mobile Number or Email Address and Password. If you don’t have an account, then create it first. 
  1. After that, head to the Update SIM Registration Information section. 
  2. Then, enter the necessary updated information
  3. Confirm the changes and submit them

Once done, the portal will send a confirmation message to your mobile number stating the details have been updated successfully. 

The up-to-date Smart SIM card registration online information delivers you with a seamless mobile experience, better account security, and customer support service. 

Benefits of Smart SIM Registration Online

Smart registration serves several benefits to you, which include the following: 

  • Enhanced Security

Smart.com.ph register restricts unauthorized access to your mobile number and prevents your account from hacking and fraudulent activities. 

  • Access to Exclusive Offers

By registering your number, you can enjoy promotions and special deals offered by Smart to make your experience better. 

  • Improved Customer Support

When you register SIM Card Smart, the provider can deliver fast and more accurate support to you in case of any account-related issue query. 

For a better navigation and registration experience, you can install the Smart App from the Google Play Store and App Store.

Non-compliance with SIM Card Registration 

In the Philippines, various penalties for non-registration of SIM cards are primarily imposed on telecommunications companies, not on individual subscribers. To deal with the non-registration, Smart SIM providers have levied some penalties themselves. They include: 

  • Suspension of Services

Your mobile network provider may restrict some services or features available to your SIM card, such as SMS, mobile data, or voice calls until the registration is done. 

  • SIM Card Deactivation

If you don’t cooperate with the provider and do not complete the registration within a specific period, then the network provider may permanently deactivate your SIM Card.  

To avoid service interruptions or account deactivation, it is recommended that you register your Smart SIM at SIMreg.smart.com.ph tnt and keep your account information up to date. 

Smart SIM Customer Support

In case you are facing any issues or errors while registering on new.smart.com.ph.simreg, you can visit the Articles and FAQs section of the Smart SIM Contact Support page to get immediate solutions. Apart from that, here are several ways to get assistance:

  • Connect on different social media handles of Smart such as Facebook, X, YouTube, LinkedIn, and Telegram
  • Call *888, a toll-free number for Smart postpaid, prepaid, and TNT service. 

If these online options are not suitable, you can also make an appointment to visit a nearby Smart Store

Final Words

We hope this article was helpful for you in understanding the Smart SIM registration procedure and the process of updating the account information.

SIM registration will not only provide a seamless experience but will also protect you from hate speech, trolling, online disinformation, and cybercrime. So, just complete your Smart SIM registration online and enjoy the benefits. 

Frequently Asked Questions

What is the SIM registration smart deadline?

The deadline for the Smart SIM registration process was 25th July 2023. However, the new SIM cards can be registered anytime but if your SIM was bought before December 27, 2022, you can no longer register it.

How long will it take to activate my SIM after registration?

Once your application is verified, your SIM will be activated within 24 hours.

What are Smart SIM registration limits?

You can register multiple Smart SIM cards under one name. But in this case, you have to register all the cards separately.

What is the processing fee to register SIM card smart?

You don’t have to pay anything to register SIM card smart. 

Can a minor purchase a SIM? 

Yes, they can purchase a SIM but can’t register it under their name. The registration can be done under the name of the minor’s parents or guardian. 

Do I have to register my SIM in Smart Bro Pocket WiFi, Smart Bro, PLDT Prepaid Home WiFi, and Plug-Its?

Yes, it is compulsory to register the prepaid SIM of all home and pocket Wi-Fi routers, including Rocket SIM and FAM SIM.

Sources

Smart SIM Registration, SIMreg.smart.com.ph

Smart Bro, Smart.com

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