Norton Is Not Opening? Learn How to Resolve it.

By Vedwik

Last Updated:Feb 15, 2024

In the world of Antivirus, it might not be wrong to say that Norton antivirus holds a strong position. Its attributes and characteristics have made it the primary choice of many users around the globe. It not only offers your system top-tier security from viruses and malware but also a wide range of features. For instance, Anti-spam, Real-time notifications, Smart firewall, and much more.

Despite all attributes and features Norton delivers, numerous Norton users have reported that they are having trouble accessing Norton. They have stated that the Norton application keeps on crashing and not opening.

Due to this, they are unable to perform security scans and other activities eventually, sensing threats to their security.

Keeping this as the priority and understanding the worth of users’ security, we have composed a detailed guide which will not only brief you about the causes but the solution to resolve Norton not opening too.

First, let’s start with knowing what Features Norton offers to its users.

Norton features

Norton offers its users tons of features apart from top-tier security.

We have listed all the prominent features which make Norton extraordinary from others, and also it will give you an overview of what Norton delivers.

Antivirus Scanning
Online protection
Password Manager
Smart Firewall
Cloud backup
Virus Protection Promise
Easy to use interface
Responsive Customer Support
Real-time notifications
Activity Dashboards
Anti Spam
Access controls/Permissions
Email Alerts

Now that you have learned about the features Norton delivers to its users, let’s see how you can log in to your Norton account without any errors.

Performing Norton login is very simple, you can easily sign in to your Norton account. If you are puzzled or new to Norton and wondering “how to login into your Norton account” then the below steps will indeed help you.

First, go to “Norton official website” and click on the yellow button titled “Sign In”.

Now, simply enter your “Username/Email address” and hit on the “Continue”.

In this step, you have to fill out the” Norton Password” and press the “Sign In” button and if you have forgotten your Norton account password, simply click on the “Forgot Password?” link to set a new password.

If you encounter the screen which displays “Choose an account”, hit on the “Continue” button situated next to the account, you wish to log in.

Lastly, if you have enabled “Two-factor authentication” for your Norton Account, fill out the code that you will receive in the respective blank and hit on the “Verify” button.

By following the above-listed steps, you can smoothly access your Norton account.

It’s time we should move to our main section of the article.

Causes and Fixes of Norton Won’t Open Issue

As we stated above, numerous Norton users have reported that they are encountering an issue where they are unable to access Norton.

In our thorough research and analysis, we have found that “Improper installation” and “Outdated Norton versions” are the most common reasons behind issues titled “Norton won’t open”.

Now, you must be curious to know more about it, and what are solutions to fix such issues?

So, what are we waiting for?

Let’s head!

Improper Installation

It is very much possible that you are encountering this because of the improper installation of Norton Antivirus.

Yes, if there is any disturbance or interruption in the installation of Norton antivirus, Norton will not open properly and eventually will crash.

So, it is advised to make sure the process of installation doesn’t get interrupted. Unfortunately, if things went out of your hands, then you can follow the below-mentioned steps to resolve such issues.

The Process to Re-Download Norton Antivirus Software

First things first, reboot your computer and start up the “Download Manager”.

The next step you have to perform is, “Validate the product key”.

Now, fill out the “Product key” in the download manager.

Once you have entered the product key, simply “download the product again”.

By following the above-mentioned steps, you can easily re-download Norton Antivirus software and get rid of issues such as “Norton 360 not working”.

Outdated Norton Version

Another major cause due to which you may get acquainted with issues such as “Norton security suite won’t open” is the Outdated Norton version.

So, if you haven’t updated your Norton Antivirus for a while, there are probable chances that you may encounter Norton not opening issues.

Below, we have listed quick steps which will assist you in updating Norton’s antivirus.

To update the Norton antivirus software, first head to the “security settings” of Norton Antivirus.
Keep your system connected to a fast and strong internet connection.
Now, hit on the “live update” option.
Lastly, reboot your system and try to run the Norton antivirus program.

Norton Power Eraser

Norton Power eraser is also a great tool offered by Norton which discovers and removes malware or virus present in your system.

It uses insights in cloud applications and then scans your system.

We have listed a series of steps that will help you in using “Norton Power Eraser” efficiently.

Start with opening your preferred browser and head to the “Norton official Website” or search for “Norton power eraser” and select the first search result.

For your convenience, we have provided the link which will redirect you to the download page.

https://support.Norton.com/sp/static/external/tools/npe.html

Once you have reached the download page, scroll down and select your “Windows version” and click on the “download button”.

Next, you will notice that the download has commenced, it roughly takes a few seconds to download.

Once it gets downloaded, double-click on it and open it.

Now check the “I Agree” box, if you agree with Norton’s license agreement.

After that, press the “Scan button” to give authority to the program to perform a scan.

Once the scan is completed, it will suggest recommendations that should be performed, make changes and reboot your system.

Norton not Opening on Windows 10 Issues

If your system is powered by Windows 10 and you are facing issues such as “Norton not opening”, we suggest you must go through the following steps to resolve Norton Windows 10 issues.

Begin with logging into your Norton account and after that hit on the “Get started” button followed by the “Download Norton” option.

If you are new to Norton, then proceed with the “New Product key” and click on the “Agree and download”.

Once you are done with these steps, hit on the “Run” button and if you encounter “User account control window”, click on “Continue”.

Finally, Enter the product key in the respective field to activate the Norton Antivirus on Windows 10.

Remove and Reinstall Norton Antivirus

If all of the above methods fail to resolve your agony, then the last resort which has the potential to resolve your “Norton security suite won’t open ” query is reinstalling Norton Antivirus.

For your convenience, we have encoded all the required steps in series to remove and reinstall Norton antivirus.